Policy
ALL SALES ARE FINAL, there are absolutely NO RETURNS!
WE ACCEPT EXCHANGES ONLY (WITHIN 7 DAYS OF ORDER ARRIVING, *ALL ITEMS MUST BE IN ORIGINAL CONDITION;UNWASHED & UNUSED)
*EXCHANGES WILL BE 15% RESTOCKING FEE (NOT INCLUDING RETURN SHIPPING AND NEW SHIPPING FEES)
*ANY ACCEPTED REFUNDS WILL BE A 15% CANCELLATION FEE
PASSION BEAUTY COLLECTION RESERVES THE RIGHT TO DENY ANY REFUND/EXCHANGE.
ALL ORDERS WILL UNDERGO VALIDATION FROM OUR FRAUD DEPARTMENT, TO DETECT AND STOP ANY FRAUDULENT ORDERS FROM BEING PLACED FROM OUR WEBSITE.THIS IS AN ATTEMPT TO PROTECT ALL OF OUR CUSTOMERS AND THEIR PERSONAL INFORMATION.
PLEASE EMAIL US:[email protected]
DOMESTIC SHIPMENTS TAKES 5-8 BUSINESS DAYS WITH NO HOLIDAYS & WEEKENDS
PLEASE EMAIL US BEFORE ORDERING FOR EXPRESS SHIPPING OPTIONS
INTERNATIONAL SHIPMENTS 6-10 BUSINESS DAYS FROM THE DAY WE SHIP (TIME MAY VARY)
ENSURE THAT YOUR ORDER IS 100% CORRECT BEFORE ORDERING, THERE WILL BE NO ORDER CHANGES ALLOWED AFTER YOUR PAYMENT HAS BEEN SUBMITTED.
IF YOU ARE SEEKING CHANGES WITHIN YOUR ORDER, YOU WILL HAVE TO COMPLETE AN EXCHANGE AFTER* YOUR ORDER ARRIVES (ALL EXCHANGES WILL FOLLOW OUR EXCHANGE POLICY & FEES SHOWN ABOVE)